The SHANNON Lifetime Care Plan

We've partnered with our friends at Jewelers Mutual to give our customers the ultimate lifetime care plan for a custom ring purchase. The price for each care plan depends on the total price of the ring, and covers all repairs for life, up to the total cost of the ring. Reach out to one of our custom ring specialists for a quote on your custom piece.

pink jewelry box with diamond and gold custom engagement rings by SHANNON

Care Plan Details

What's covered:

  • Ring re-sizing (after the first 60 days of purchase)
  • Rhodium plating
  • Refinishing and polishing
  • Loss of center stones due to defective, worn, bent or broken setting
  • Broken, bent or worn down prongs
  • Cracked or thinning band or shank
  • Replacing cracked or chipped stones

Care Plan Pricing

Ring Price Lifetime Plan Price $1,000 - $1,499.99 $214.99 $1,500 - $1999.99 $249.99 $2,000 - $2,499.99 $269.99 $2,500 - $2,999.99 $299.99 $3,000 - $3,999.99 $349.99 $4,000 - $4,999.99 $399.99 $5,000 - $5,999.99 $439.99 $6,000 - $7,999.99 $499.99 $8,000 - $9,999.99 $579.99 $10,000 - $14,999.99 $799.99 $15,000 - $19,999.99 $999.99 $20,000 - $29,999.99 $1349.99

What's the difference between the lifetime warranty, and the optional lifetime care plan?

With SHANNON, every custom ring comes with a free lifetime warranty that covers the ring against any defects in the manufacturing or materials of the ring. This means if something bends or breaks due to lack of quality, we will fix it for free.

When it comes to precious metals and gemstones, wear and tear on your custom ring is very normal and is to be expected over many years of wear. The care plan offers additional peace of mind by covering these needed repairs completely as the need arrives. The cost of each care plan usually pays for itself within one repair.